At Sp5der Hoodie, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or make a purchase.

Information We Collect

We may collect the following information when you use our website:

  • Name
  • Email Address
  • Shipping & Billing Address
  • Phone Number
  • Payment Information (processed securely by trusted payment providers)
  • Order History
  • Device Information, IP Address, and Browser Type
  • Cookies and Website Usage Data

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and shopping experience
  • Prevent fraud and maintain website security
  • Send promotional emails and special offers (only if you choose to receive them)

Cookies

Our website uses cookies to improve your browsing experience, remember your preferences, and analyze website performance. You can disable cookies through your browser settings, although some website features may not function properly.

Third-Party Services

We may use trusted third-party service providers for payment processing, shipping, website analytics, and other business operations. These providers receive only the information necessary to perform their services and are expected to protect your data.

Your Privacy Rights

You may request to access, update, or delete your personal information by contacting our support team. We will respond to your request as required by applicable laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.

Contact Us

Sp5der Hoodie

Address: 72 Orenda Rd, Brampton, ON L6W 1W1, Canada

Email: support@sp5derhoodie.ca

Business Hours: Monday – Friday, 09:00 AM – 06:00 PM

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us. We are happy to assist you.